Exploring the Triumph of Innovation: ISG Paragon Awards 2024 Winners Exploring the Triumph of Innovation: ISG Paragon Awards 2024 Winners

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By Ronald Tech


Heralding Innovation and Business Success

The essence of entrepreneurship lies in the ability to leverage technology and modern operating models to propel enterprises towards success. Embracing this spirit, Information Services Group (III), a prominent global technology research and advisory firm, proudly unveils the distinguished victors of the 2024 ISG Paragon Awards™ for North America.

A Glimpse into the Winners’ Circle

A staggering 70 entries, emblematic of innovation and excellence, vied for recognition in the esteemed North America program. Thirty providers, each a beacon of technological prowess, submitted their groundbreaking solutions for evaluation. After careful deliberation by an esteemed panel of judges, the winners were unveiled at a lavish gala hosted on September 25 at the opulent Westin Dallas Stonebriar Golf Resort & Spa in Dallas.

Celebrating Outstanding Achievements

The 2024 North America laureates stand as testament to unparalleled excellence and vision in the sourcing industry. Let’s unveil the champions in their respective categories:

  • Excellence: Mastek with The Vitamin Shoppe®
  • Innovation: Customertimes with Virginia Mental Health
  • Transformation: Genpact with McKesson Corp
  • Workplace of the Future: Avaya with American Heart Association
  • AI Pacesetter: Prophecy with The Texas Rangers

Fostering Visionary Partnerships

John Boccuzzi, Jr., partner and president of ISG Research, exclaims, “Congratulations to the winners of the 2024 ISG Paragon Awards North America!” He extols the symbiosis of enterprise and provider strengths that underpins successful sourcing partnerships, resulting in cutting-edge IT solutions that drive business triumph.

Embracing Technological Evolution

The 2024 ISG Paragon Awards showcase the sourcing industry’s metamorphosis through the adoption of novel strategies and digital innovations. From automation to cognitive solutions and artificial intelligence, the utilization of advanced technologies is the linchpin of progress in today’s competitive landscape.

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About ISG: As a premier global technology research and advisory firm, ISG (Information Services Group) (III) fuels the growth and operational excellence of over 900 clients, including 75 of the world’s top 100 enterprises. Specializing in digital transformation services, AI, cloud solutions, and more, ISG’s legacy of innovation spans over two decades, embodying a commitment to excellence that reverberates across the globe.