The Rise of Intelligent Automation: Insights on ISG’s Upcoming Reports

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By Ronald Tech


Transforming Enterprise Business Processes with Intelligent Automation

Information Services Group (NASDAQ:III), a prominent technology research and advisory firm, is embarking on a journey to evaluate the providers spearheading the realm of intelligent, AI-powered automation.

Comprehensive Analyses Coming Soon

ISG will be releasing a comprehensive series of ISG Provider Lens™ reports, titled Intelligent Automation Services, set to hit the shelves in December 2024. These reports will focus on assessing providers of intelligent enterprise automation, AIOps, and next-gen automation services which include generative AI (GenAI).

Exploring Crucial Facets of Automation

Enterprises are immersing themselves in operationalizing GenAI usage to establish ROI and use cases across varied intelligent automation technology stacks. From data generation to enterprise process optimization, service providers are tirelessly building a sustenance-focused automation offerings portfolio.

Unveiling the Future of Automation

Chief Business Leader of ISG Research, Namratha Dharshan, highlighted the evolution of intelligent automation, emphasizing the shift towards comprehensive automation strategies that enable enterprises to scale AI across their operations. With an eye on AI-powered solutions embedded with GenAI capabilities, organizations are striving for greater agility, resiliency, and customer focus.

Embracing Strategic Partnerships for Automation

The landscape of automation witnesses hyperscalers and independent software vendors weaving strategic relationships with global system integrators and service providers to infuse domain data and process knowledge into automating and modernizing industry processes. The quest for talent has prompted extensive investments in upskilling initiatives by global system integrators.

Prioritizing Governance and Compliance in Automation

Enterprises are giving paramount importance to governance, risk, and compliance (GRC) as well as environmental and social attributes while honing responsible automation practices. Service providers play a pivotal role in steering organizations through data privacy challenges and implanting safeguards for ethical and reliable AI deployment.

Decoding Intelligent Automation Services

The upcoming ISG Provider Lens™ reports will cover three core quadrants, namely Intelligent Enterprise Automation, Artificial Intelligence for IT Operations (AIOps), and Next-Gen Automation. These assessments will dive deep into providers’ offerings and capabilities across various domains of automation.

Global Insights into Intelligent Automation

Geographically tailored reports will delve into the global intelligent automation market, scrutinizing the products and platforms available in the U.S. and Europe. The identified providers and vendors, along with additional study details, will be encapsulated in a digital brochure for easy access.

Authoritative Insights await

ISG analysts Ashwin Gaidhani (U.S.) and Mark Purdy (Europe) are set to pen down the reports, bringing forth a wealth of insights into the realm of intelligent automation. Providers who wish to be included in the analyses can reach out to ISG. Brace yourselves for an immersive journey into the realm of intelligent automation!

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Exploring ISG Provider Lens™ Research

The Unveiling of ISG Provider Lens™ Research

Unlock a personalized survey URL by registering to be part of the revolution. Participants will be rewarded with a comprehensive report in exchange for their valuable feedback.

Insights into ISG Provider Lens™ Research

Discover the ISG Provider Lens™ Quadrant research series, a unique evaluation that amalgamates empirical, data-driven research, and market analysis with the practical experience and insights of ISG’s esteemed global advisory team. Enterprises are bestowed with a treasure trove of intricate data and market insights to aid them in delineating suitable sourcing partners. ISG advisors leverage these reports to bolster their market expertise and offer recommendations to ISG’s elite clientele.

The research spans providers offering services globally, encompassing Europe, the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia, and Singapore/Malaysia, with plans to expand to more markets in the future. For further details on ISG Provider Lens™ research, delve into the dedicated webpage.

Exploring ISG

ISG (Information Services Group) III stands at the vanguard as a premier global technology research and advisory entity. Acting as a reliable partner to over 900 clients, including a staggering 75 of the world’s top 100 enterprises, ISG is dedicated to propelling corporations, public sector bodies, and service and technology providers towards operational excellence and accelerated growth.

Specializing in digital transformation services such as AI and automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence; as well as technology research and analysis, the firm, established in 2006 and headquartered in Stamford, Conn., maintains a consortium of 1,600 digital-ready professionals spanning across 20 nations.

Renowned for its pioneering thinking, profound industry and technology acumen, market influence, and exemplary research capabilities rooted in the industry’s most comprehensive marketplace data, ISG continues to make waves in the technology sphere. For detailed information, visit www.isg-one.com.